DocsAccount
Email notifications
Choose which emails VidNext sends you — video updates, problems, credit balance, tips and news.
VidNext emails you about the things that happen while you're away from the tab: a long render finishing, a script waiting for your review, a generation that stopped, a credit balance running low. Every one of those is a toggle in Settings → Notifications (open the account menu in the top-right corner and pick Notifications Show me in the app ↗, or the Notification Settings link at the bottom of the bell menu). Changes save instantly.
The toggles
Email notifications Show me in the app ↗ is the master switch — turn it off to pause every notification email below.
| Toggle | What it covers |
|---|---|
| Video updates | A long render has finished, a script is waiting for your review (when Review script before generating is on), or a finished video hasn't been downloaded for a couple of days. |
| Problems | A generation stopped — the email names the step it stopped at and confirms the held credits were refunded automatically. |
| Credit balance | Your credits are running low, or a video couldn't start because the balance is empty. |
| Support replies | A reply in one of your support conversations — from the team or the assistant. You can answer straight from the email. |
| Tips & product news | Getting-started tips, the guides series (one short how-to every few days after your first export), feature and invite nudges, milestone notes, offers and announcements. |
Purchase receipts, refund confirmations and team invitations are always sent — they're part of your account record, not notifications.
Planner emails
If you use the Channel Planner, the Planner emails card on the same page holds three more toggles — the Daily posting plan Show me in the app ↗, the 1-hour reminder before each post and the Weekly summary on Mondays. They're off until you switch them on (here or with Email me my plan Show me in the app ↗ in the calendar toolbar), they follow your browser's timezone, and Send a test email shows the format immediately.
What the emails contain
Emails about a specific video name it by its generated YouTube title when one exists, and say "your video" otherwise — never your full prompt. Either way, the Open the project button takes you straight to that project's page, where Resume picks up a stopped generation from the failed step.
Unsubscribe links
Tips, guides and news emails carry an Unsubscribe link in the footer. It switches off Tips & product news only — video, problem and credit notices keep arriving until you turn them off on the settings page. Service notices link to Manage notification settings instead, which opens the same page.
Ran into trouble with an email you didn't expect? Reply to it — a founder reads every message.